This Privacy Policy outlines how Social Circle Marketing LLC (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from www.socialcircleinc.com (the “Site”). By using our Site, you agree to the terms outlined in this policy.
1. PERSONAL INFORMATION WE COLLECT
We collect various types of information from visitors to the Site. This includes both data provided by you and data collected automatically.
Device Information: Automatically collected when you visit the Site, including your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you navigate the Site, we collect information about individual web pages or products you view, the websites or search terms that referred you, and interactions with the Site.
We collect Device Information through:
Cookies: Data files placed on your device or computer that often include a unique identifier. For more information on cookies and how to disable them, visit http://www.allaboutcookies.org.
Log Files: Track actions on the Site and collect IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: Electronic files used to record browsing information on the Site.
Order Information: Collected when you make or attempt to make a purchase through the Site. This includes your name, billing address, shipping address, payment information (including credit card numbers or PayPal information), email address, and phone number.
When we refer to “Personal Information” in this Privacy Policy, we include both Device Information and Order Information.
2. HOW WE USE YOUR PERSONAL INFORMATION
We use the information we collect in the following ways:
Order Information: To fulfill and manage orders placed through the Site, including processing payments, arranging shipping, providing invoices, and sending order confirmations. Additionally, Order Information may be used to:
Communicate with you
Screen orders for potential risk or fraud
Provide marketing information in line with your preferences
Device Information: To screen for risk and fraud and improve the Site by generating analytics regarding how customers browse and interact with the Site and assessing marketing campaign success.
3. SHARING YOUR PERSONAL INFORMATION
We may share your Personal Information with select third parties to support the use of your information as outlined above:
Service Providers: Including, but not limited to, Shopify for e-commerce operations. For information on how Shopify handles personal information, visit https://www.shopify.com/legal/privacy.
Analytics Providers: We use Google Analytics to understand Site usage. You can review Google’s data usage here: https://www.google.com/intl/en/policies/privacy/ and opt out here: https://tools.google.com/dlpage/gaoptout.
Additionally, we may share your information:
To comply with laws and regulations
To respond to lawful requests, such as subpoenas, search warrants, or other legal proceedings
To protect our rights and operations
4. SECURITY MEASURES
We implement reasonable technical, administrative, and physical measures to protect Personal Information from unauthorized access, disclosure, alteration, and destruction. However, please note that no internet-based platform can be 100% secure.
5. DO NOT TRACK
Our Site does not respond to “Do Not Track” signals. If your browser sends a Do Not Track signal, we continue to collect information as described in this Privacy Policy.
6. DATA RETENTION
We retain your Order Information as long as necessary for legal and business purposes, unless you request deletion. For questions on data retention, please contact us using the information provided below.
7. THIRD-PARTY LINKS
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. Please review the privacy policies of any linked websites.
8. CHILDREN’S PRIVACY
Our Site is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.
9. CHANGES TO THIS POLICY
We may periodically update this Privacy Policy to reflect operational, legal, or regulatory changes. We encourage you to review this policy regularly. Continued use of the Site following changes constitutes acceptance of the updated policy.
10. USER RIGHTS UNDER GDPR (IF APPLICABLE)
If you are a resident of the European Economic Area (EEA), you have certain rights regarding your Personal Information under the General Data Protection Regulation (GDPR). These rights include:
Access: You may request a copy of the information we hold about you.
Correction: You may request that we correct any inaccurate information.
Deletion: You may request deletion of your Personal Information, subject to certain conditions.
Restriction of Processing: You may request that we restrict the processing of your data under certain conditions.
Portability: You may request that we transfer your data to another entity where technically feasible.
Objection to Processing: You have the right to object to the processing of your Personal Information, including automated decision-making.
To exercise these rights, please contact us at info@socialcircleinc.com.
11. CALIFORNIA PRIVACY RIGHTS (IF APPLICABLE)
If you are a resident of California, the California Consumer Privacy Act (CCPA) provides you with additional rights:
Right to Know: You may request details on the categories and specific pieces of Personal Information we collect, use, and share.
Right to Delete: You may request deletion of your Personal Information, subject to certain exceptions.
Right to Opt-Out of Sale: We do not sell Personal Information; however, you have the right to direct us to not sell your information if our practices change in the future.
Non-Discrimination: You have the right not to be discriminated against for exercising your privacy rights.
To exercise any of these rights, please contact us at info@socialcircleinc.com.
12. EMAIL AND SMS COMMUNICATION POLICY
By providing your email or phone number, you consent to receive communications from us related to your orders, services, and occasional promotional offers. You may unsubscribe from promotional emails at any time by following the “unsubscribe” link included in each email.
If you opt-in to receive SMS communications, you can cancel the SMS service by replying “STOP” to any message.
13. PAYMENT PROCESSING AND SECURITY
We use third-party payment processors (e.g., Shopify, PayPal) to process your payments securely. Your payment information is encrypted, and we do not store sensitive payment information on our servers. For more details on payment security, please refer to the privacy policy of our payment processors.
14. LIMITATION OF LIABILITY
Social Circle Marketing LLC makes no guarantees about the accuracy, completeness, reliability, or availability of the Site or the information contained on it. We are not liable for any direct, indirect, incidental, or consequential damages that may arise from your use of the Site or the purchase of our digital or service-based products.
15. INDEMNIFICATION
By using our Site and purchasing our services, you agree to indemnify, defend, and hold harmless Social Circle Marketing LLC from any and all claims, liabilities, damages, and costs (including attorneys' fees) arising from your use of our Site, breach of this policy, or violation of any law or rights of a third party.
16. CONTACT US
If you have questions about this Privacy Policy, please contact us:
By Email: info@socialcircleinc.com
By Mail: Social Circle Marketing LLC, 2835 Bedford Ave, Brooklyn, NY 11210
Refund & Fulfillment Policy
1. DIGITAL GOODS
Due to the nature of digital products, all sales for digital goods are final. We do not offer refunds or returns on any digital items once purchased.
2. SERVICE-BASED PRODUCTS
We are committed to delivering high-quality services. If you are dissatisfied with any service provided, please contact us directly to discuss a potential solution. Refunds or adjustments for services will be considered on a case-by-case basis and are only applicable if services have not been fulfilled or if agreed-upon standards were not met.
Cancellation Policy: Cancellations or rescheduling requests must be made within 48 hours of the scheduled service date. For cancellations made after this timeframe, Social Circle Marketing LLC reserves the right to charge a cancellation fee.
Fulfillment Issues: If any services provided do not meet the expected standards due to reasons within our control, we will make every effort to resolve the issue satisfactorily.
Contact for Refund Inquiries: Please reach out to our team at info@socialcircleinc.com to discuss any issues regarding refunds or cancellations for services rendered.
